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Frequently Asked Questions

What types of roofing services do you offer?

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What areas do you serve?

We are local to Atlanta area

Are you licensed and insured?

We are a licensed and insured roofing company holding an A+ rating with the Better Business Bureau and the HomeAdvisor Seal of Approval.

How long have you been in business?

32 years of restoration and renovation experienceDo you offer free estimates?

Do you offer free estimates?

Yes

How can I schedule an estimate or service?

You can schedule an estimate or service in any of the following ways:

-Fill out a form on any page of our website, including the homepage.

-Email us at [email protected].

-Call us directly at (404) 994-8625.

-Or simply visit our Contact Page for all available options.

What is involved in a typical roof replacement?

1. Planning and Preparation around the property where the removal is going to happen

-Any decorations mounted on the walls will be removed

-Pets and children will be locked up

- Park cars on the streets

- Protect the landscaping and outdoor furnitures wil

- Monitoring of weather forecast

2. Demolition all materials will be falling. They can’t see directly at the bottom. Stay clear

3. Disposal of the debris lease a commercial 18 wheeler disposal

4. Material delivery

5. Installation

6. Disposal

100 sqft roof can be handled in a day

How long does a typical roof replacement take?

12-24 hours

Will you protect my landscaping and property during the work?

Yes

What happens in case of bad weather during the project?

Tarps In planning part we carefully monitor the weather

Do I need to be home during the roofing work?

We prefer that somebody is home

How will you dispose of the old roofing materials?

We will dispose the old roofing materials for you

What types of roofing materials do you work with?

Shingle, Metal Roofing, Terracotta, Slate, TPO, Torch Down Roofing.

How do I choose the right roofing material for my home/building?

We will walk you through the process during the initial consultation

Can you explain the different warranty options available?

Material warranty from the manufacturer 20, 25, 35, and 50 years depending on the quality

What is included in your estimate?

Our estimates are transparent and tailored to your project. Depending on our initial conversation, the estimate may include:

-Labor only or labor and materials, based on your preference

-A detailed list of items and services involved in the project

-Total project cost

-Payment terms, typically structured into 2 or 3 installments, as discussed and agreed upon during planning

Are there any hidden costs I should be aware of?

No, we do not charge hidden fees. Our pricing is fully transparent. The only additional cost you may encounter is a processing fee, which depends on the payment method you choose. These fees are always disclosed upfront, and you’ll have the option to select your preferred payment option before any invoice is finalized.

What payment methods do you accept?

Cash, Veemo, Credit Card, Financing and Zelle

Do you offer financing options?

Yes, we offer financing through our trusted partners. During the estimate process, we’ll discuss your project details and present available financing options to help make your renovation more manageable. Our goal is to provide flexible solutions that fit your budget.

Certifications

We've built our reputation on trust. The Resource Group is a licensed and insured renovation company holding an A+ rating with the Better Business Bureau and the HomeAdvisor Seal of Approval.